Orders and chat

Sell the way
the region buys.

Buyers here ask before they pay. Souqi puts the whole conversation right inside your store. No moving to WhatsApp, no losing the thread.

Build my store
Inside every order

A thread that knows the order.

The buyer can confirm the address, ask a question, or arrange delivery, all attached to the order. You answer once, in the place the sale actually happens.

Order #4F2A1C

Layl Al Oud · 2 items

Arrives Thu Confirmed
Hi! Can I get this before Friday?
Of course. It ships today and arrives Thursday.
Perfect, I'll take it.
Wonderful. Your order is confirmed.
buyer is typing
Message the buyer

Two conversations, one place.

Order chat

Every order opens its own thread, so buyer and seller talk in the context of what was bought.

Store inbox

A general inbox for questions before the sale, opened from a Message Store button on the storefront.

No app-hopping. No lost customers.

You own the relationship

The conversation lives in your store, not in a personal WhatsApp that walks out the door.

Confirmed before it ships

Buyers confirm the order right in the thread, so fewer surprises and fewer returns.

Every message is data

What buyers ask feeds the same store brain that makes Souqi smarter for you.

Keep the conversation where the sale is.

Build my store